Modernization in the insurance world doesn’t always mean going big. In fact, as industry analysts Datos Insights point out in their recent article on skinny policy systems and underwriting workbenches, the smartest upgrades are often lean, targeted, and deeply effective. The same logic applies to Claims Management Software. For public entities and risk pools, success […]
“Skinny” Claims Systems: The TPA Blueprint for Smarter, Scalable Claims Management
Third-Party Administrators (TPAs) success hinges on agility, transparency, and the ability to serve diverse clients without unnecessary tech bloat. The concept of a “skinny” platform—lean, focused, and flexible—resonates deeply with claims operations that want to stay competitive and cost-effective. That’s the essence of a “skinny” claims system. A recent article from industry analysts Datos Insights, […]
Subrogation Success Stories: How Oversight Tools Improve Recovery Outcomes
Every dollar public entities and risk pools recover through subrogation is a dollar they can reinvest in safety programs, community services, or member support. Yet without clear visibility into the subrogation process, valuable recovery opportunities often slip through the cracks—driving claims leakage and underperformance. The good news? With modern Claims Management Software and purpose-built Claims […]
Meeting Public Entity Needs: How TPAs Can Differentiate Through Technology
For Third-Party Administrators (TPAs), serving public entities like municipalities, school districts, and special districts presents both a challenge and a major opportunity. These organizations demand transparency, compliance, and cost efficiency—yet too many TPAs are stuck trying to deliver modern service with outdated tools. Enter the new generation of technology-enabled TPAs. Equipped with modern Claims Management […]
From Reactive to Proactive: How Modern Systems Help Manage Emerging Risks
For public entities and risk pools, effective claims oversight isn’t just about managing what’s already happened—it’s about anticipating what could happen next. As risk exposures evolve—cybersecurity threats, social inflation, climate events—the ability to detect and manage emerging risks early becomes critical. Modern Claims Management Software gives public agencies, Joint Powers Authorities (JPAs), and pools the […]
Elevating Subrogation Performance with AI and Automation
For Third-Party Administrators (TPAs), subrogation isn’t just an afterthought—it’s a high-impact opportunity to recover funds, reduce net loss, and demonstrate value to clients. But traditional subrogation processes are often slow, inconsistent, and difficult to scale. Fortunately, that’s changing. Today’s leading Claims Management Software platforms are embedding Artificial Intelligence for Insurance and Claims Automation Software directly […]
Turning Claims Data Into Risk Intelligence: Reporting That Drives Action
For public entities and risk pools—such as municipalities, school districts, and JPAs—claims data is more than a record of past events. It’s a strategic asset. When captured, organized, and analyzed through modern Claims Management Software, this data becomes Risk Intelligence – the foundation for smarter decisions around loss trends, safety investments, and underwriting strategies. With […]
Data-Driven Decision Making for TPAs: Using Real-Time Dashboards and Reporting
For today’s Third-Party Administrators (TPAs), claims management is no longer just about processing paperwork—it’s about delivering value through insight. Clients expect more than status updates; they want clarity, foresight, and confidence that their risk is being managed proactively. To meet those expectations, TPAs need Claims Management Software that delivers real-time analytics, customizable reports, and actionable […]
Balancing Transparency and Autonomy: Optimizing the TPA + Entity Partnership
For public entities and risk pools—such as municipalities, school districts, and JPAs—outsourcing claims to a Third-Party Administrator (TPA) is a strategic way to manage operational workload. But as expectations for accountability, transparency, and speed increase, so does the need for stronger collaboration and oversight. Fortunately, modern Claims Management Software balances transparency and autonomy, helping to […]
Integrated Communication Tools: Keeping Clients and Claimants in the Loop
In today’s complex insurance landscape, Third-Party Administrators (TPAs) must do more than just process claims—they must deliver seamless, transparent, and responsive service to both clients and claimants. With rising expectations around visibility and responsiveness, communication can no longer be an afterthought. That’s why integrated communication tools are now a must-have within any modern Claims Management […]