For public entities and risk pools, managing claims is more than just an operational function—it’s about accountability, fiscal responsibility, and delivering fair outcomes to members and stakeholders. Traditionally, many organizations rely on third-party administrators (TPAs) for claims adjusting. But as technology and Claims Management Software evolve, more entities are asking: When does it make sense […]
Client Onboarding Made Easy: Launching New Programs in Days, Not Months
For Third-Party Administrators (TPAs), the speed and precision of client onboarding sets the tone for the entire relationship. Delays in launching new programs can frustrate clients, disrupt operations, and even jeopardize retention. In today’s competitive market, TPAs can’t afford to spend months configuring systems, mapping workflows, and building reports from scratch. That’s why leading TPAs […]
Claims Auditing Without the Headache: Automating Compliance and Quality Checks
For public entities and risk pools, claims auditing is a necessary safeguard—but it can quickly become a logistical burden. Manually reviewing files, chasing documentation, and verifying service level agreements (SLAs) across multiple Third-Party Administrators (TPAs) can consume weeks of staff time and strain resources. The good news? Modern Claims Management Software now includes claims management […]
Claims Fraud Detection for TPAs: Built-In AI vs Bolt-On Tools
For Third-Party Administrators (TPAs), fraud is more than a compliance issue—it’s a profitability and reputation challenge. Detecting fraudulent activity early can mean the difference between minimal loss and significant claims leakage. In today’s competitive market, TPAs can’t afford to rely solely on manual processes or outdated tools to manage fraud risk. That’s why many are […]
Substance Over Size: Why Public Entities and Risk Pools Are Turning to “Skinny” Claims Systems
Modernization in the insurance world doesn’t always mean going big. In fact, as industry analysts Datos Insights point out in their recent article on skinny policy systems and underwriting workbenches, the smartest upgrades are often lean, targeted, and deeply effective. The same logic applies to Claims Management Software. For public entities and risk pools, success […]
“Skinny” Claims Systems: The TPA Blueprint for Smarter, Scalable Claims Management
Third-Party Administrators (TPAs) success hinges on agility, transparency, and the ability to serve diverse clients without unnecessary tech bloat. The concept of a “skinny” platform—lean, focused, and flexible—resonates deeply with claims operations that want to stay competitive and cost-effective. That’s the essence of a “skinny” claims system. A recent article from industry analysts Datos Insights, […]
Subrogation Success Stories: How Oversight Tools Improve Recovery Outcomes
Every dollar public entities and risk pools recover through subrogation is a dollar they can reinvest in safety programs, community services, or member support. Yet without clear visibility into the subrogation process, valuable recovery opportunities often slip through the cracks—driving claims leakage and underperformance. The good news? With modern Claims Management Software and purpose-built Claims […]
Meeting Public Entity Needs: How TPAs Can Differentiate Through Technology
For Third-Party Administrators (TPAs), serving public entities like municipalities, school districts, and special districts presents both a challenge and a major opportunity. These organizations demand transparency, compliance, and cost efficiency—yet too many TPAs are stuck trying to deliver modern service with outdated tools. Enter the new generation of technology-enabled TPAs. Equipped with modern Claims Management […]
From Reactive to Proactive: How Modern Systems Help Manage Emerging Risks
For public entities and risk pools, effective claims oversight isn’t just about managing what’s already happened—it’s about anticipating what could happen next. As risk exposures evolve—cybersecurity threats, social inflation, climate events—the ability to detect and manage emerging risks early becomes critical. Modern Claims Management Software gives public agencies, Joint Powers Authorities (JPAs), and pools the […]
Elevating Subrogation Performance with AI and Automation
For Third-Party Administrators (TPAs), subrogation isn’t just an afterthought—it’s a high-impact opportunity to recover funds, reduce net loss, and demonstrate value to clients. But traditional subrogation processes are often slow, inconsistent, and difficult to scale. Fortunately, that’s changing. Today’s leading Claims Management Software platforms are embedding Artificial Intelligence for Insurance and Claims Automation Software directly […]