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    claims management oversight

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    Technology as a Strategic Asset
    Blog

    Building the Future of Risk Management: Technology as a Strategic Asset 

    September 15, 2025 Stan Bowers Comments Off on Building the Future of Risk Management: Technology as a Strategic Asset 

    Organizations face rising challenges: increasing claims volume, stricter compliance requirements, and heightened expectations from boards and constituents. Traditional Claims Management Systems were designed primarily to handle transactions, not to serve as forward-looking tools for governance, risk management, and member engagement.  But the future of risk management is different. Today, Claims Management Software and Insurance Software […]

    Increasing Efficiency Without Losing the Human Touch
    Blog

    Increasing Efficiency Without Losing the Human Touch: 4 Success Stories 

    September 8, 2025 Stan Bowers Comments Off on Increasing Efficiency Without Losing the Human Touch: 4 Success Stories 

    Organizations face mounting pressure: rising claim volumes, evolving compliance mandates, and growing expectations for transparency and efficiency. Traditional Claims Management Systems struggle to keep up with these demands—leading many organizations to embrace Artificial Intelligence for Insurance and modern oversight dashboards as part of their technology strategy.  But here’s the critical challenge: How do you leverage […]

    Lessons from the Field
    Blog

    Lessons from the Field: How Leading Organizations Are Modernizing Claims Oversight 

    September 2, 2025 Stan Bowers Comments Off on Lessons from the Field: How Leading Organizations Are Modernizing Claims Oversight 

    Claims oversight isn’t just about checking boxes—it’s about protecting public resources, ensuring fairness, and delivering value to members. With rising claim complexity, increased scrutiny, and the demand for transparency, oversight has become more challenging than ever.  The good news? Leading organizations are showing that with the right Claims Management Software and Claims Management Oversight Solutions, modernization […]

    Managing Claims Internally
    Blog

    Managing Claims Internally: When It Makes Sense to Bring Adjusting In-House 

    August 25, 2025 Stan Bowers Comments Off on Managing Claims Internally: When It Makes Sense to Bring Adjusting In-House 

    For public entities and risk pools, managing claims is more than just an operational function—it’s about accountability, fiscal responsibility, and delivering fair outcomes to members and stakeholders. Traditionally, many organizations rely on third-party administrators (TPAs) for claims adjusting. But as technology and Claims Management Software evolve, more entities are asking: When does it make sense […]

    Claims Auditing
    Blog

    Claims Auditing Without the Headache: Automating Compliance and Quality Checks 

    August 18, 2025 Stan Bowers Comments Off on Claims Auditing Without the Headache: Automating Compliance and Quality Checks 

    For public entities and risk pools, claims auditing is a necessary safeguard—but it can quickly become a logistical burden. Manually reviewing files, chasing documentation, and verifying service level agreements (SLAs) across multiple Third-Party Administrators (TPAs) can consume weeks of staff time and strain resources.  The good news? Modern Claims Management Software now includes claims management […]

    Skinny Claims System
    Blog

    Substance Over Size: Why Public Entities and Risk Pools Are Turning to “Skinny” Claims Systems 

    August 11, 2025 Stan Bowers Comments Off on Substance Over Size: Why Public Entities and Risk Pools Are Turning to “Skinny” Claims Systems 

    Modernization in the insurance world doesn’t always mean going big. In fact, as industry analysts Datos Insights point out in their recent article on skinny policy systems and underwriting workbenches, the smartest upgrades are often lean, targeted, and deeply effective.  The same logic applies to Claims Management Software. For public entities and risk pools, success […]

    Subrogation Success Stories
    Blog

    Subrogation Success Stories: How Oversight Tools Improve Recovery Outcomes 

    August 4, 2025 Stan Bowers Comments Off on Subrogation Success Stories: How Oversight Tools Improve Recovery Outcomes 

    Every dollar public entities and risk pools recover through subrogation is a dollar they can reinvest in safety programs, community services, or member support. Yet without clear visibility into the subrogation process, valuable recovery opportunities often slip through the cracks—driving claims leakage and underperformance.  The good news? With modern Claims Management Software and purpose-built Claims […]

    Manage Emerging Risks
    Blog

    From Reactive to Proactive: How Modern Systems Help Manage Emerging Risks 

    July 28, 2025 Stan Bowers Comments Off on From Reactive to Proactive: How Modern Systems Help Manage Emerging Risks 

    For public entities and risk pools, effective claims oversight isn’t just about managing what’s already happened—it’s about anticipating what could happen next. As risk exposures evolve—cybersecurity threats, social inflation, climate events—the ability to detect and manage emerging risks early becomes critical.  Modern Claims Management Software gives public agencies, Joint Powers Authorities (JPAs), and pools the […]

    Risk Intelligence
    Blog

    Turning Claims Data Into Risk Intelligence: Reporting That Drives Action 

    July 21, 2025 Stan Bowers Comments Off on Turning Claims Data Into Risk Intelligence: Reporting That Drives Action 

    For public entities and risk pools—such as municipalities, school districts, and JPAs—claims data is more than a record of past events. It’s a strategic asset. When captured, organized, and analyzed through modern Claims Management Software, this data becomes Risk Intelligence – the foundation for smarter decisions around loss trends, safety investments, and underwriting strategies.  With […]

    Claims Management Software Balancing Transparency & Autonomy
    Blog

    Balancing Transparency and Autonomy: Optimizing the TPA + Entity Partnership 

    July 14, 2025 Stan Bowers Comments Off on Balancing Transparency and Autonomy: Optimizing the TPA + Entity Partnership 

    For public entities and risk pools—such as municipalities, school districts, and JPAs—outsourcing claims to a Third-Party Administrator (TPA) is a strategic way to manage operational workload. But as expectations for accountability, transparency, and speed increase, so does the need for stronger collaboration and oversight.  Fortunately, modern Claims Management Software balances transparency and autonomy, helping to […]

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