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In the age of rapid technological advancement, artificial intelligence (AI) is reshaping industries at an unprecedented pace, and insurance is no exception. From underwriting to claims processing, AI solutions offer unmatched efficiency, accuracy, and scalability. However, even as automation capabilities evolve along with the advent of autonomous agents, the human touch remains indispensable in this […]
One of the most exciting advancements in insurance technology you’ll be hearing about in 2025 is the advent of Autonomous Agents. This article explores what they are, their capabilities, and how they can transform operations in policy administration, claims management, and customer engagement to make organizations more agile, customer-focused, and efficient. What are Autonomous Agents?Autonomous […]
2025 is almost upon us! As we step into a new year, the insurance industry stands at the threshold of unprecedented transformation. The convergence of cutting-edge core system technology and artificial intelligence (AI) is reshaping how insurers operate, engage with customers, and manage risk. Here, we explore the innovations that are set to redefine insurance […]
The insurance industry is undergoing a transformative shift, driven by the need for speed, flexibility, and innovation. At the heart of this evolution are low-code and no-code platforms, which empower insurers to build and adapt core systems with unprecedented ease. These platforms, which minimize or eliminate the need for traditional coding, are becoming essential for […]
Artificial Intelligence (AI) is transforming the insurance industry, offering solutions to long-standing challenges in underwriting, claims processing, fraud detection, and customer engagement. However, implementing AI in a way that delivers sustainable value requires a structured approach. This blog outlines an AI Implementation Roadmap tailored for insurance companies, helping them navigate the journey from strategy to […]
Introduction In today’s competitive insurance landscape, small and mid-size insurers often find themselves up against industry giants with deep pockets and extensive resources. However, advancements in core technology—cloud-based platforms, AI-driven analytics, and modern policy administration systems—offer these insurers tools to level the playing field. By strategically investing in the right technology, small and mid-size insurers […]
The insurance industry is undergoing a digital transformation, with Artificial Intelligence (AI) playing a pivotal role across various areas—from customer service and underwriting to claims processing and fraud detection. However, the term “AI” is increasingly used loosely, with many innovations inaccurately attributed to it. So, how do we distinguish real AI applications from exaggerated claims? […]
There is a lot of talk about how artificial Intelligence (AI) is revolutionizing the way insurers operate, making processes faster, more accurate, and more customer friendly. However, frequently the talk is either in highly technical terms, generalizations, or ambiguous. Here’s how AI is helping insurers across functions that are important to you as an insurer: […]
Public entities, including government agencies, municipalities, and educational institutions, face unique cybersecurity challenges due to their vast networks, sensitive data, and critical infrastructure. As cyber threats grow in sophistication, these organizations must adopt robust strategies to protect against data breaches, ransomware attacks, and other cyber risks. Modern core technology, equipped with advanced security features, data […]
Improving loss control and strengthening prevention measures is crucial for public entities to maintain financial stability, protect assets, and ensure the safety of citizens and employees. Effective risk management strategies help reduce the frequency and severity of claims, lower insurance and reinsurance costs, and safeguard critical infrastructure, ultimately preserving public funds and minimizing disruptions to […]