NLP and Sentiment Analysis The insurance industry is rapidly evolving, with Artificial Intelligence (AI) driving advancements across customer service, underwriting, claims processing, and fraud detection. However, AI is a broad term encompassing various models, each with distinct applications that collectively enhance efficiency, reduce costs, and improve customer experience. One of the most impactful AI technologies in […]
Ensuring Compliance with Technology: A Guide for Insurers
Introduction: Technology as a Compliance Enabler In the highly regulated insurance industry, compliance is both a necessity and a challenge, with evolving laws and regulations placing increasing pressure on insurers to maintain transparency, data security, and ethical practices. Traditionally, meeting these regulatory requirements has been time-intensive and prone to errors, especially when relying on manual processes. […]
Lessons Learned for Insurers from California Wildfires
The devastation caused by California’s wildfires in recent years, including the ongoing fires in Los Angeles, has been both heartbreaking and eye-opening. As these natural disasters grow in frequency and intensity, insurers face the dual challenge of supporting affected communities while reassessing their risk management practices. These catastrophic events underscore the importance of adaptability, preparedness, […]
4 Key Reasons “Human in the Loop” Matters for Insurers
In the age of rapid technological advancement, artificial intelligence (AI) is reshaping industries at an unprecedented pace, and insurance is no exception. From underwriting to claims processing, AI solutions offer unmatched efficiency, accuracy, and scalability. However, even as automation capabilities evolve along with the advent of autonomous agents, the human touch remains indispensable in this […]
Redefining Insurance in 2025: Key Innovations to Watch
2025 is almost upon us! As we step into a new year, the insurance industry stands at the threshold of unprecedented transformation. The convergence of cutting-edge core system technology and artificial intelligence (AI) is reshaping how insurers operate, engage with customers, and manage risk. Here, we explore the innovations that are set to redefine insurance […]
The Advantages of Low-Code & No-Code Core Insurance Platforms
The insurance industry is undergoing a transformative shift, driven by the need for speed, flexibility, and innovation. At the heart of this evolution are low-code and no-code platforms, which empower insurers to build and adapt core systems with unprecedented ease. These platforms, which minimize or eliminate the need for traditional coding, are becoming essential for […]
How Small and Mid-Size Insurers Can Leverage Modern Core Technology to Compete with Industry Giants
Introduction In today’s competitive insurance landscape, small and mid-size insurers often find themselves up against industry giants with deep pockets and extensive resources. However, advancements in core technology—cloud-based platforms, AI-driven analytics, and modern policy administration systems—offer these insurers tools to level the playing field. By strategically investing in the right technology, small and mid-size insurers […]
7 Types of AI and Their Roles in Transforming the Insurance Industry
The insurance industry is undergoing a digital transformation, with Artificial Intelligence (AI) playing a pivotal role across various areas—from customer service and underwriting to claims processing and fraud detection. However, the term “AI” is increasingly used loosely, with many innovations inaccurately attributed to it. So, how do we distinguish real AI applications from exaggerated claims? […]
Practical Applications of Artificial Intelligence (AI) for the Insurance Industry
There is a lot of talk about how artificial Intelligence (AI) is revolutionizing the way insurers operate, making processes faster, more accurate, and more customer friendly. However, frequently the talk is either in highly technical terms, generalizations, or ambiguous. Here’s how AI is helping insurers across functions that are important to you as an insurer: […]
George Hills Company Has Gone Live with SpearClaims™ as Their New Claims Management Solution
October 08, 2024 DENVER, CO – Spear Technologies (“Spear”), a leading provider of property and casualty insurance software solutions, is excited to announce that George Hills Company (“George Hills”) has gone live with SpearClaimsTM, as part of a continuous effort to modernize their subrogation recovery processes. Following a rigorous evaluation process, George Hills selected Spear […]