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Claims Handling Expenses: The costs associated with processing and administering claims, including personnel, technology, and overhead expenses. These expenses directly impact an insurer’s bottom line, making it essential to find ways to minimize expenses while maintaining high-quality service in order to remain competitive in the market. While most insurers have already made considerable efforts to […]
The average Customer Satisfaction Score in the insurance industry can vary depending on factors such as the type of insurance (life, health, auto, etc.), the region, and the specific company. However, in general, the insurance industry tends to have average customer satisfaction scores ranging from around 75% to 85%. This can be influenced by factors […]
When it comes to your core solution provider or any software vendor with which you work, you should ask yourself “How easy is it to conduct business with them?” In addition to solution quality, vendor accessibility, responsiveness, and problem-solving capabilities are key factors to consider when evaluating them. A vendor should be readily available and […]
DENVER, CO – Spear Technologies (“Spear”), a leading provider of property and casualty insurance software solutions, has been named a Technology Standout by Celent in their Claims Systems Vendors: North American P&C Insurance 2024 report. SpearClaimsTM is an integral part of SpearSuite TM, which includes claims, policy, billing, and portal core insurance software solutions. […]
Today, low-code / no-code development platforms (LCDP) are growing in popularity – and with good reason.