Claims Management Oversight

Why More Organizations Are Implementing Their Own Claims Management Systems – Even When Using a TPA  

Outsourcing claims administration to a Third-Party Administrator (TPA) has long been a practical strategy for Public Entities & Risk Pools looking to reduce operational overhead. But as expectations for transparency, speed, and cost control increase, highlighting the need for better claims management oversight, more risk managers and claims leaders are rethinking the technology behind those […]

Third-Party Administrator Software

How Modern Claims Systems Help TPAs Deliver More Value 

Third-Party Administrators (TPAs) are under growing pressure to do more than simply process claims—they’re expected to deliver measurable value to clients. Whether working with insurers, self-insured employers, or public entities, TPAs must demonstrate transparency, responsiveness, and cost efficiency. The right claims management software can be the difference between meeting client expectations and exceeding them.  As […]

Claims Management Software

Evaluating Claims Management Software: A Guide for Insurance Organizations

In today’s evolving insurance landscape, selecting the right Claims Management Software is critical to operational success, customer satisfaction, and long-term profitability. As public entities, TPAs, risk pools, and insurers face increasing demands for efficiency, transparency, and risk mitigation, investing in the optimal Claims Management Solution becomes a key strategic priority. Why Choosing the Right Claims […]

Third-Party Administrator Software

What TPAs Need from a Modern P&C Claims System: Flexibility, Intelligence, and Seamless Integration

Third Party Administrators (TPAs) are the operational backbone for many insurers, self-insured organizations, and public entities. Tasked with handling high volumes of claims across diverse clients – each with unique requirements – TPAs require more than just functional claims management software. They need modern Third-Party Administrator software that is agile, intelligent, and built for scale. […]

Claims management Software

What Public Entities & Risk Pools Need from Their TPA’s Claims System: Visibility, Control, and Results 

When organizations partner with Third Party Administrators (TPAs) to manage Property & Casualty claims, they expect more than just processing support—they expect strategic value, transparency, and outcomes that align with their goals. However, the effectiveness of a TPA relationship hinges on the capabilities of their claims management software. If the system lacks visibility, flexibility, or […]

AI, low-code platforms, and customer-managed core systems

AI, Low-Code Platforms, and Customer-Managed Core Systems

How AI, Low-Code, and Customer-Managed Core Systems Are Transforming P&C Insurance The P&C insurance industry is evolving. Technology is changing how carriers manage policies, assess risk, and handle claims. AI, low-code platforms, and customer-managed core systems are driving this shift. These innovations improve efficiency and cut costs. They also give insurers more control and flexibility […]

Enabling Self-Service Portals with Customer-Managed Solutions

Enabling Self-Service Portals with Customer-Managed Solutions 

In today’s digital-first landscape, customers expect convenience, speed, and control. In the insurance industry, delivering on these expectations is no longer optional—it’s essential. Self-service portals powered by customer-managed solutions are rapidly becoming a strategic priority for insurers seeking to meet rising customer demands while improving operational efficiency and reducing service costs.  This article explores how […]

AI-Powered Core Insurance Systems

How AI-Powered Core Systems Are Reshaping the Insurance Industry

The insurance industry is no stranger to disruption. But as technologies mature and customer expectations evolve, insurers are rethinking the very foundations of their operations. At the center of this transformation is the rise of AI-powered core systems — modern platforms that don’t just process transactions, but actively learn, adapt, and optimize.  This isn’t just […]

Economics of Core System Modernization leveraging customer-managed core systems

The Economics of IT Modernization for Small and Mid-Size Insurers 

Why Owning Your Core Technology Can Drive Better Financial Outcomes  For small and mid-size P&C insurers, every investment must deliver meaningful value—and technology is no exception. As core systems become outdated and vendor lock-in continues to drain resources, many insurers are reevaluating the true cost of traditional vendor-managed solutions.  The good news? A modern, customer-managed […]

Next-Generation AI Capabilities

Spear Technologies Launches Next-Generation AI Capabilities to Transform Claims Management and Policy Administration

DENVER, CO — Spear Technologies (“Spear”), a leading provider of award-winning core software solutions for the insurance industry, today announced a suite of advanced AI enhancements designed to streamline operations, boost productivity, and enable faster, data-driven decision-making across SpearSuite™—its award-winning suite for claims management, policy administration, billing, and portal solutions. The new capabilities leverage generative […]