Customer Managed Solutions: Empowering P&C Insurers 

Unlocking Greater Control, Flexibility, and Innovation

In today’s fast-paced insurance landscape, P&C insurers must remain agile to keep up with evolving market demands, regulatory changes, and customer expectations. Traditional core systems often limit insurers by locking them into rigid vendor-controlled environments. However, Customer Managed Solutions offer a transformative approach—providing insurers with the control, flexibility, and speed needed to thrive. 

What is a Customer Managed Solution? 

A Customer Managed Solution is a software deployment model that gives insurers direct ownership and control over their core technology platform. Instead of being restricted by vendor-imposed limitations, insurers license the platform themselves, enabling them to customize, scale, and enhance their systems as needed. This approach empowers businesses with greater flexibility, independence, and security while ensuring they always own their data and technology roadmap. 

Why Customer Managed Solutions Matter for Insurers 

Today’s P&C insurers require flexible, scalable, and intelligent core systems to stay competitive in an evolving industry. A modern, customer-managed approach empowers insurers with greater control, efficiency, and adaptability—allowing them to configure their systems to meet unique and ever-changing business needs without reliance on traditional vendor constraints. 

Key Advantages of Customer Managed Solutions 

Speed: Respond Faster to Business Needs 

• React immediately to business requirements without waiting on vendors. 
• Gain independence from slow-moving software providers. 
• Leverage a scalable, secure cloud-native design for optimal performance. 

Control: Adapt and Extend with Ease 

• Quickly implement new business rules and adjust rating algorithms. 
• Add and modify data fields, reconfigure workflows, and extend the system with in-house capabilities. 
• Maintain full autonomy over your platform’s functionality and growth. 

Results: Drive a Data-Driven Culture 

• Empower teams with real-time insights hidden within your data. 
• Improve decision-making with AI-powered analytics and reporting. 
• Enhance customer experiences by optimizing claims and policy administration. 

Reliability: Scalable and Secure Infrastructure 

• Built on Microsoft’s trusted Power Platform for long-term reliability. 
• Supports insurers of all sizes, driving operational efficiency and business growth. 
• Ensures compliance with security and regulatory standards. 

Technology Highlights 

• Low-Code: Rapid customization without deep coding expertise. 
• Dynamic Scalability: Adapts to business growth and market fluctuations. 
• Cloud Native: Hosted securely on Microsoft Azure for reliability. 
• Safe & Secure: Advanced security frameworks to protect sensitive data. 
• You Own the Platform: Full control without vendor lock-in. 
• You Always Own Your Data: Maintain complete data sovereignty. 

SpearSuite™: A Modern Core Solution for Insurers 

Spear Technologies is a leading provider of P&C insurance software solutions, offering claims management, policy administration, and portal solutions. SpearSuite™, our award-winning end-to-end core solution, is built on the low-code Microsoft Power Platform and is entirely Customer Managed. This means insurers license the platform directly from Microsoft, giving them unparalleled access and control over their system. 

By leveraging Microsoft’s continuous innovation, SpearSuite™ helps insurers streamline operations, enhance customer service, and reduce costs. With built-in AI and advanced analytics, it delivers cutting-edge capabilities designed to drive efficiency and growth. 

Future-Proof Your Insurance Business 
Customer Managed Solutions like SpearSuite™ empower P&C insurers with the ability to take control of their technology, reduce dependency on third-party vendors, and adapt their systems to meet their unique business needs. By embracing a platform that prioritizes flexibility, security, and innovation, insurers can position themselves for sustained success in an evolving industry. 

Schedule a Demo to explore how SpearSuite™ can revolutionize your insurance operations.  

To discover how Spear’s solutions can help insurers of all sizes, Request Pricing.