Public entities and risk pools rely heavily on Third-Party Administrators (TPAs) to manage claims efficiently. But as expectations rise around transparency, compliance, and responsiveness, it is no longer enough to simply outsource claims handling. TPA claims management oversight, access, and collaboration are now just as critical to a successful program as claims resolution itself. That […]
TPA Software with Multi-Client Configuration: Essential for Scalable Claims Management
In today’s competitive and compliance-driven environment, Third-Party Administrators (TPAs) must operate with increasing agility, precision, and transparency. As explored in our previous post, The Oversight Imperative: Why Public Entities Demand More Visibility Into Claims, public agencies and self-insured groups are demanding deeper insight into claims activity. But behind the scenes, a more foundational capability is […]
Evaluating a Claims Management System
In today’s dynamic insurance landscape, choosing the right Claims Management System is essential for achieving operational efficiency, meeting customer expectations, and driving long-term growth. For public entities, Third-Party Administrators (TPAs), risk pools, and insurance carriers, increasing demands around transparency, automation, and risk management make modernizing the Claims Management process a strategic priority. Why Choosing the […]
Claims Management Software with Built-In AI: Why It Matters More Than Ever
In the world of insurance, terms like Claims Management Software, Claims Management System, and Claims Management Solution are often used interchangeably. They all refer to the digital backbone that enables insurers to process, manage, and resolve claims. But when it comes to Artificial Intelligence for Insurance, the differences between modern claims management software with built-in […]
AI, Low-Code Platforms, and Customer-Managed Core Systems
How AI, Low-Code, and Customer-Managed Core Systems Are Transforming P&C Insurance The P&C insurance industry is evolving. Technology is changing how carriers manage policies, assess risk, and handle claims. AI, low-code platforms, and customer-managed core systems are driving this shift. These innovations improve efficiency and cut costs. They also give insurers more control and flexibility […]
Enabling Self-Service Portals with Customer-Managed Solutions
In today’s digital-first landscape, customers expect convenience, speed, and control. In the insurance industry, delivering on these expectations is no longer optional—it’s essential. Self-service portals powered by customer-managed solutions are rapidly becoming a strategic priority for insurers seeking to meet rising customer demands while improving operational efficiency and reducing service costs. This article explores how […]
AI & Analytics for Insurance
How AI-Powered Insights Are Reshaping the Future of Insurance AI & analytics for insurance are no longer future trends—they are essential tools for insurers looking to compete and grow in today’s data-driven market. As carriers face pressure to lower costs, streamline operations, and deliver better policyholder experiences, artificial intelligence (AI) and advanced analytics provide the […]